Data Protection

A. Simple Privacy Policy

Thank you for your visit to our website and for your interest in our company and products. We want you to feel secure and comfortable when visiting our website and we take the protection and confidential handling of your personal data very seriously.

The following simple Privacy Policy provides an overview of the collection and processing of your data in accordance with the applicable data protection regulations. Full and detailed information on data protection can be found in our extensive Privacy Policy.

1. What Data Do We Collect from You?

1.1 Technical Information

We collect your computer’s domain name or IP address, the client (browser) request to our web server and its response, and the website from which you are visiting us. In addition, we store the date and time of the request, information about the browser type and version used as well as your operating system and the internet service provider you use.

1.2 Cookies

We use cookies on our website, small text files that are temporarily stored on your computer and saved by your browser to enable you to log in or use our website more easily, for example.

1.3 Usage Profiles

We use tracking services and cookies, called third-party cookies, to process usage profiles under a pseudonym. This kind of usage profile contains information about a visitor's behaviour on websites. It is not possible to draw any direct conclusions about you from this information. You may object to the creation of the usage profile at any time. You can adjust your browser’s settings so that these cookies are not saved or are deleted at the end of your browsing session.

2. How and for what Purpose are Your Data Collected and Processed?

We automatically collect data when you visit our website. Otherwise, we collect the data only on the basis of the information you enter on our website (for example in the contact form) or through the use of cookies.

We need this data in order to operate and administer the website, to detect abuse and to rectify any faults. We also need it to improve our offer on the website and to create pseudonymous user profiles, which we use for advertising and market research purposes – unless you object to this.

In some cases, we also use other service providers that support us as a processor to the extent legally permissible.

3. What are your Data Protection Rights?

You have the right to access your personal data, as well as the right to correct it, erase it or restrict its processing, as well as the right to data portability and the right to lodge complaints with a supervisory authority.

To do so, you may contact our service centre or our data protection officer with your request:

Carsten Knoop, Data Protection Officer appointed for knoell Germany GmbH, Konrad-Zuse-Ring 25, 68163 Mannheim, Germany, E-Mail: datenschutz@knoell.com

4. More Information about other Data Processing

As a company, we not only process personal data on our website, but also through many other processes. In order to be able to give you, the data subject, as much detailed information as possible on these processing purposes, we have compiled information for the following processing activities here:

If you need further information that you are unable to find here, please request this in confidence from your contact partner or our data protection officer.

B. Detailed Privacy Policy

With the following information, we would like to give you an overview of the collection, use and processing of your personal data by us and your rights under the data protection regulations. If you wish to use special services of our company through our website, it is necessary to process your personal data. If the processing of personal data is required and there is no legal basis for such processing, we will generally obtain your consent.
The processing of personal data, such as your name, address or e-mail address, is always in accordance with the General Data Protection Regulation (GDPR) and in accordance with the rules of the knoell Germany GmbH applicable data protection regulations.

1. Name and address of the Controller

The controller, as defined by the law, is:

Dr. Knoell Consult Schweiz GmbH
Riehenstrasse 43
4058 Basel
Switzerland

Tel.: +41 61 695 86 50
E-Mail: info@knoell-swiss.com

2. Contact Details of the Data Protection Officer

The data protection officer, appointed for knoell Germany GmbH, Konrad-Zuse-Ring 25, 68163 Mannheim, Germany, can be reached at:

Carsten Knoop
audatis Consulting GmbH
Leopoldstraße 2-8
32051 Herford
Germany

E-Mail: datenschutz@knoell.com

If you have any questions or suggestions regarding data protection, you can contact our data protection officer at any time.

3. Technique

This site uses an SSL or TLS encryption to ensure the security of data processing and to protect the transmission of confidential content, such as orders, login details or contact requests that you send to us as the operator. An encrypted connection can be recognized by the fact that the address bar of the browser contains an "https: //" instead of an "http: //" and the lock symbol in your browser bar.
If SSL or TLS encryption is enabled, the data you submit to us cannot be read by third parties.

4. General Information about Data Processing

This website collects a range of general data and information each time a website is accessed by a data subject or an automated system. This general data and information is stored in the web server’s log files. The browser types and versions used, the operating system used by the accessing system, the website from which an accessing system accesses our website (called a referrer), the sub-pages accessed via an accessing system on our website, the date and time the website is accessed, an internet protocol address (IP address), the accessing system's internet service provider and other similar data and information useful in the event of an attack on our information technology systems may be collected.

No conclusions are drawn with respect to the data subject when using this general data and information. Instead, this information is needed to properly deliver our website content, to optimise the content of the website as well as to advertise it, to ensure the continued functioning of our information technology systems and our website’s technology as well as to provide the information necessary for law enforcement authorities to prosecute in the event of a cyber attack. This anonymously collected data and information is therefore statistically analysed and further analysed with the aim of increasing data protection and data security within the company to ultimately ensure an optimum level of protection for the personal data being processed. The anonymous data from the server log files are stored separately from all personal data provided by a data subject.

4.1 Scope of Processing of Personal Data

We generally collect and use our users’ personal data only to the extent necessary to provide a functional website as well as our content and services. Our users’ personal data are regularly collected and used, but only with the user’s consent. An exception applies to cases in which prior consent cannot be obtained for practical reasons and the processing of the data is permitted by law.

4.2 Legal Basis for Processing of Personal Data

If and insofar as we obtain the consent of the data subject to process their personal data, Art. 6 Para. 1(a) of the EU General Data Protection Regulation (GDPR) shall serve as the legal basis for the processing of personal data.

When processing personal data that are necessary for the performance of a contract to which the data subject is a party, Art. 6 Para. 1(b) GDPR shall serve as the legal basis. The same shall apply to processing operations required to carry out pre-contractual measures.

If and insofar as the processing of personal data is required to fulfil a legal obligation to which our company is subject, Art. 6 Para. 1(c) GDPR shall serve as the legal basis.

If processing is necessary to safeguard the legitimate interests of our company or those of a third party, and if the interests and fundamental rights and freedoms of the data subject do not prevail over those interests, Art. 6 Para. 1(f) GDPR shall serve as the legal basis for processing.

5. Provision of the Website and Creation of Log Files

5.1 Description and Scope of Data Processing

Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer.

The following data are collected:

  • Information about the browser type and version used
  • The user's operation system
  • The user's internet service provider
  • The user's IP address
  • Date and time of access
  • Websites from which the user's system is accessing our website
  • Websites that are accessed by the user's system through our website

The log files contain IP addresses or other data that can be attributed to a user. This could be the case, for example, if the website from which the user accesses the website or the link to the website the user switches to contains personal data.

The data are also stored in our system’s log files. These data are not stored together with other personal data of the user.

5.2 Legal Basis for Data Processing

The legal basis for the temporary storage of data and log files is Art. 6 Para. 1(f) GDPR.

5.3 Purpose of Data Processing

The temporary storage of the IP address by the system is necessary to enable the provision of the website to the user’s computer. To do this, the user's IP address must be stored for the duration of the session. Storage in log files is done to ensure the functionality of the website. In addition, the data are used to optimise the website and to ensure the security of our information technology systems. No data are analysed for marketing purposes in this context. Our legitimate interest in data processing also lies in these purposes pursuant to Art. 6 Para. 1(f) GDPR.

5.4 Period of Storage

Data are erased once they are no longer necessary for the purpose for which they were collected. If data have been collected for the provision of the website, they are erased when the respective session is concluded. When data are stored in log files, they are erased after not more than seven (7) days. It is possible to store the data beyond that time. In this case, the user’s IP addresses will be erased or altered so that the accessing client can no longer be attributed to that user.

5.5 Option to Object and Remove

The collection of data for the provision of the website and the storage of data in log files is essential for the operation of the website. As such, the user has no option to object.

6. Use of Cookies

This website uses cookies. Cookies are text files that are filed and stored on a computer system through an internet browser.

Many websites and servers use cookies. Many cookies contain a cookie ID. A cookie ID is a unique code identifying the cookie. It consists of a string through which websites and servers can be assigned to the specific web browser in which the cookie was stored. This allows websites and servers that have been visited to distinguish the individual's browser from other web browsers that contain other cookies. A particular web browser can be recognised and identified by the unique cookie ID.

The use of cookies allows users of this website to be provided with more user-friendly services, which would not be possible without the cookie.

Cookies are used to optimise the information and services offered to the user on our website. As already mentioned, cookies enable us to recognise users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, users of a website that uses cookies need not re-enter their log-in data each time they visit the website as this is done by the website and the cookie is stored on the user's computer system. Another example is the cookie used in a shopping cart in an online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The data subject can prevent cookies being placed by our website at any time by adjusting their web browser’s settings to permanently refuse cookies. Furthermore, cookies already placed can be deleted at any time through a web browser or other software programs. This is possible in all current web browsers. If the data subject disables cookies in their web browser, they may not be able to make use of all of the functions of our website in some cases.

6.1 Description and Scope of Data Processing

Our website uses cookies. Cookies are text files that are stored in or by the internet browser on the user's computer system. When a user visits a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is later reopened.

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser be identified, even after switching to a different website.

The following data are therefore stored and transmitted in the cookies:

  • Language settings
  • Items in a shopping cart
  • Log-in information
  • In addition, we use cookies on our website that enable users’ browsing behaviour to be analysed.

Here, the following data may be transmitted:

  • Google geographical data
  • Unique layer appearance
  • Search terms entered
  • Language settings

When accessing our website, users are informed about the use of cookies for analysis purposes and their consent is obtained to process the personal data used in this context. Users are also linked to this Privacy Policy.

6.2 Legal Basis for Data Processing

The legal basis for the processing of personal data using cookies that are technically necessary is Art. 6 Para. 1(f) GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes after obtaining the user’s consent in this regard is Art. 6 Para. 1(a) GDPR.

6.3 Period of Storage, Option to Object and Remove

Cookies are stored on the user’s computer and sent to us from there. This means that, as a user, you have full control over the use of cookies. By changing your browser’s settings, you can disable or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it may no longer be possible to use all of the features of our website.

7. Contact Form and Email Contact

7.1 Description and Scope of Date Processing

A contact form is provided on our website, which can be used to engage in electronic contact. If a user avails themselves of this option, the data entered in the input mask are transmitted to us and stored. These data include:

  • Surename
  • Email address
  • Telephone number
  • Issue/request

The following data are also stored at the time the message is sent:

  • The user's IP address
  • Date and time of registration

Consent to the processing of your data is obtained during the sending process, and reference is made to this Privacy Policy.

You may also contact us via the email address provided. In this case, the user’s personal data transmitted with the email are stored.

No data are forwarded to third parties in this regard. These data are used exclusively for processing the conversation.

7.2 Legal Basis for Data Processing

The legal basis for the processing of data upon obtaining the user’s consent is Art. 6 Para. 1(a) GDPR.

The legal basis for the processing of data transmitted when sending an email is Art. 6 Para. 1(f) GDPR. If the aim of the contact via email is to conclude a contract, processing shall also be legally based on Art. 6 Para. 1(b) GDPR.

7.3 Purpose of Data Processing

We only process the personal data from the input mask in order to process the contact. In the case of contact via email, this also includes the required legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent abuse of the contact form and to ensure the security of our information technology systems.

7.4 Period of Storage

Data are erased once they are no longer necessary for the purpose for which they were collected. For the personal data from the input mask of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is deemed to have ended when it can be inferred from the circumstances that the relevant facts have been clarified in a conclusive manner.

The other personal data collected during the sending process is normally erased after a period of not more than seven (7) days.

7.5 Option to Object and Remove

The user has the option to revoke their consent in respect to the processing of their personal data at any time. If the user contacts us by email, they may object to the storage of their personal data at any time. In such a case, the conversation may not continue.

8. Google Analytics (with anonymisation function)

The processing controller has integrated the Google Analytics component (with anonymisation function) into this website. Google Analytics is a web analysis service. Web analysis is the surveying, collection and analysis of data about the behaviour of visitors to websites. Among other things, a web analysis service collects data on the website from which a person has accessed a website (called a referrer), which sub-pages of the website were accessed or how often and for what length of time a sub-page was viewed. Web analytics is primarily used to optimise a website and provide a cost-benefit analysis of web advertising.

The company operating Google Analytics components is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043-1351, USA.

The controller uses the “_gat._anonymizeIp” add-on for web analytics via Google Analytics. This add-on allows the data subject’s IP address for their internet connection to be truncated and anonymised by Google if they access our website from a Member State of the European Union or from another country which is a signatory to the Agreement on the European Economic Area.

The purpose of the Google Analytics component is to analyse the flow of visitors to our website. Among other things, Google uses the data and information obtained to evaluate the use of our website, to compile online reports for us that show activity on our website and to provide other services related to the use of our website.

Google Analytics places a cookie on the data subject’s information technology system. Cookies have already been explained above. The placement of this cookie enables Google to analyse the usage of our website. Each time someone opens an individual page of this website which is run by the controller responsible for processing and on which a Google Analytics component is integrated, the Google Analytics component in question will trigger the browser on the data subject’s information technology system to automatically send data to Google for the purpose of online analysis. As part of this technical process, Google receives information about personal data, such as the data subject’s IP address, which, among other things, enables Google to track the origin of visitors and clicks, and subsequently charge commission.

The cookie stores personally identifiable information, such as the time of access, the location from which access was made and the frequency of site visits by the data subject. Each time someone visits our website, these personal data, including the IP address of the internet connection used by the data subject, are transferred to Google in the United States of America. These personal data are stored by Google in the United States of America. Google may disclose personal data collected through this technical process to third parties.

As mentioned above, the data subject can prevent the cookies being placed by our website at any time by adjusting their web browser’s settings to permanently refuse cookies. Adjusting the browser’s settings in this way would also prevent Google from placing a cookie on the data subject’s information technology system. In addition, a cookie already placed by Google Analytics can be deleted at any time through a web browser or other software programs.

Furthermore, the data subject has the option of objecting to and preventing the collection of the data generated by Google Analytics relating to the use of this website and the processing of these data by Google. To do this, the data subject must download and install a browser add-on at https://tools.google.com/dlpage/gaoptout. This browser add-on informs Google Analytics via JavaScript that no data or information about website visits may be transmitted to Google Analytics. From Google’s point of view, the installation of this browser add-on constitutes an objection. If the data subject's information technology system is later deleted, formatted or reinstalled, the data subject must re-install the browser add-on in order to disable Google Analytics. If the browser add-on is uninstalled or disabled by the data subject or any other person authorised to do so within the data subject’s sphere of control, it is possible to reinstall or reactivate the browser add-on.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent detection by Google Analytics by clicking on the following link: Deactivate Google Analytics .
An opt-out cookie will be set that will prevent the future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

The use of Google Analytics is in the interest of optimization and needs-based design of our website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1(f) GDPR.

Additional information and Google's privacy policy can be found at https://www.google.com/intl/gb/policies/privacy/ and at http://www.google.com/analytics/terms/gb.html. Google Analytics is explained in more detail at https://www.google.com/intl/en_gb/analytics/.

9. Google Fonts

Our website uses web fonts provided by Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States for consistent font representation. When you visit a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.
To do this, the browser you use must connect to Google's servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our website. This constitutes a legitimate interest within the meaning of Art. 6 Para. 1 (f) GDPR.
US-based Google LLC is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google's Privacy Policy: https://www.google.com/policies/privacy/

10. Rights of the Data Subject

If your personal data are being processed, you are the “data subject” as defined by the GDPR, and you are entitled to the following rights with respect to us as the controller. You may exercise your rights by contacting our data protection officer or the service centre staff, indicating your concerns.

10.1 Right to Confirmation

As the data subject, you have the right to ask us for confirmation of your personal data being processed.

10.2 Right to Information Art. 15 GDPR

As the data subject, you have the right to receive free information from us at any time about the personal data stored about you as well as a copy of this data.

10.3 Right to Correction Art. 16 GDPR

Any data subject affected by the processing of personal data has the right to request the immediate correction of any incorrect personal data that relates to them. Furthermore, the data subject has the right to request the completion of incomplete personal data, including through a supplementary declaration, taking into account the purposes of the processing

10.4 Right to Erasure Art. 17 GDPR

Any data subject affected by the processing of personal data has the right to request that the personal data regarding the data subject be erased if and insofar as one of the reasons stipulated in Art. 17 Para. 1 GDPR applies.

10.5 Right to Restriction of Processing Art. 18 GDPR

Any data subject affected by the processing of personal data has the right to request the controller immediately restricts processing if the conditions stipulated by Art. 18 Para. 1 GDPR are met.

10.6 Right to Data Portability Art. 20 GDPR

Any data subject affected by the processing of personal data has the right obtain personal data relating to the data subject and provided by the same to the controller in a structured, commonly used and machine-readable format. They also have the right to transfer these data to another controller without hindrance by the controller to whom the personal data was provided, provided that the processing is based on the consent pursuant to Art. 6 Para. 1(a) GDPR or Art. 9 Para. 2(a) GDPR or on a contract pursuant to Art. 6 Para. 1(b) GDPR, and the data are processed using automated procedures.

10.7 Right to Object Art. 21 GDPR

Any data subject affected by the processing of personal data has the right to lodge an objection to the processing of personal data relating to you for reasons relating to your particular situation where this is done on the basis of Article 6 Para. 1(e) or (f) GDPR. This also applies to profiling based on these provisions.

In the event of an objection, the company will longer process the personal data unless we can demonstrate compelling and legitimate reasons for such processing that outweigh the interests, rights and freedoms of the data subject, or where processing serves the assertion, exercise or defence of legal claims.

If the company processes personal data in order to run a direct mail campaign, the data subject has the right to object at any time to the processing of personal data for the purpose of such advertising. This also applies to profiling where this is connected to this kind of direct marketing. Should the data subject object to the processing of their data for direct marketing purposes, we will no longer process their personal data for this purpose.

11. Revocation of a Data Protection Consent

You have the right to revoke your consent to the processing of personal data at any time with future effect.

12. Deletion of Data and Period of Storage

The data subject’s personal data are erased or blocked as soon as the purpose of the storage no longer applies. The data may continue to be stored if this is stipulated by European or national legislation in EU regulations, laws or other provisions to which the controller is subject. Data are also blocked or erased upon the expiry of a storage deadline stipulated by the standards mentioned above, unless further storage of the data is necessary to conclude or fulfil a contract.

13. Updating and Changing the Privacy Policy

This privacy policy is currently valid and has the status: May 21, 2018.
Due to the further development of our websites and offers or due to changed legal or official requirements, it may be necessary to change this privacy policy. The current privacy policy can be viewed and printed on the LINK website at any time.